Terms of service
OVERVIEW
This website is operated by Charmed by Muse. Throughout the site, the terms “we,” “us,” and “our” refer to Charmed by Muse. Charmed by Muse offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform allowing us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you have given us consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) adaptations to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is inaccurate, incomplete, or not current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain historical information, which is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return only according to our Refund Policy. We have made every effort to display the colors and images of our products accurately. However, we cannot guarantee that your device’s display of any color will be accurate. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or pricing are subject to change without notice. We reserve the right to discontinue any product at any time. We do not warrant that the quality of any products, services, information, or other material purchased will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by the same customer account, the same credit card, and/or orders with the same billing or shipping address. In the event of any changes, we may attempt to notify you by contacting the email and/or billing address/phone number provided. You agree to provide accurate and current account information for all purchases. For more details, please review our Refund Policy.
SECTION 7 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you submit specific materials to us at our request (e.g., contest entries) or voluntarily provide creative ideas, suggestions, proposals, plans, or other content (collectively, “comments”) via online platforms, email, postal mail, or other means, you agree that we may, without restriction, edit, copy, publish, distribute, translate, and use these comments in any medium at any time. We are not obligated to (1) treat any comments as confidential, (2) provide compensation for any comments, or (3) respond to any comments. We may, at our discretion, monitor, edit, or remove content we determine to be unlawful, offensive, threatening, libellous, defamatory, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.
By submitting comments, you confirm that they do not infringe on any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain defamatory or unlawful material, abusive or obscene language, or any harmful code, such as viruses, that could impact the Service or related websites. You must not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any comments. You are solely responsible for the accuracy of any comments you submit, and we assume no liability for any comments posted by you or any third party.
SECTION 8 - ERRORS, INACCURACIES, AND OMISSIONS
From time to time, information on our site or within the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to modify or update information or cancel orders if any information in the Service or on any related website is found to be inaccurate, at any time and without prior notice (including after an order has been submitted). We are under no obligation to update, amend, or clarify information in the Service or on any related website, including, but not limited to, pricing information, except as required by law. No specified update or refresh date applied within the Service or on any related website should be interpreted to mean that all information in the Service or on any related website has been modified or updated.
SECTION 9 - PROHIBITED USES
In addition to other restrictions set forth in these Terms of Service, you are prohibited from using the site or its content in the following ways: (a) for any unlawful purpose; (b) to solicit others to engage in unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or other malicious code that may impact the functionality or operation of the Service, related websites, or the Internet; (h) to collect or track the personal information of others; (i) to engage in spam, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service, related websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of these prohibited uses.
SECTION 10 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We make no guarantee, representation, or warranty that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that any results obtained from using the Service will be accurate or reliable. You acknowledge that we may remove the Service for indefinite periods or cancel it at any time, without prior notice. You expressly agree that your use of the Service, or inability to use it, is at your sole risk. The Service, along with all products and services provided to you through it, is offered “as is” and “as available” for your use, without any representations, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall Charmed by Muse, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, data loss, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products obtained through the Service. This limitation applies to any other claim related to your use of the Service or any product, including, but not limited to, errors or omissions in any content or any loss or damage incurred as a result of using the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if advised of the possibility of such damages. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 11 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Charmed by Muse and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service, any referenced documents, or your violation of any law or third-party rights.
SECTION 12 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law. The unenforceable portion shall be considered severed from these Terms of Service, and such determination will not affect the validity and enforceability of the remaining provisions.
SECTION 13 - TERMINATION
Any obligations and liabilities of the parties that were incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service remain effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site.
If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part thereof) accordingly.
SECTION 14 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision. These Terms of Service, along with any policies or operating rules posted by us on this site or in relation to the Service, constitute the entire agreement and understanding between you and us. They govern your use of the Service and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us (including any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the party that drafted them.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.
SECTION 19 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at contact@charmedbymuse.com
Business Information:
- Name: Charmed by Muse
- Email: info@charmedbymuse.com
- Business Address: N3 2LN, London
- Business Registration Number: 15922903