Terms and Conditons
These Terms and Conditions govern your use of the website operated by Charmed by Muse and your purchase of products from us. Throughout the site, the terms "we," "us," and "our" refer to Charmed by Muse. By accessing our website and/or purchasing products, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please refrain from using our website or services.
SECTION 1 - PRODUCTS AND SERVICES
1.1 Certain products or services are exclusively available online through our website. These items may have limited quantities and are subject to return or exchange only in accordance with our Return and Refund Policy.
1.2 We strive to display accurate product images and colors; however, we cannot guarantee that the colors displayed on your device are accurate.
1.3 We reserve the right to limit the sale of our products or services to specific individuals, regions, or jurisdictions. This includes limiting product quantities at our sole discretion.
1.4 All product descriptions and prices are subject to change without notice. We reserve the right to discontinue any product at any time.
1.5 Products are provided "as is" and "as available" without any warranties, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
SECTION 2 - ORDER AND PAYMENT TERMS
2.1 By placing an order, you warrant that all information provided is accurate and complete. Inaccuracies may result in order delays or cancellations.
2.2 We reserve the right to refuse or cancel any order. In such instances, we will notify you using the contact details provided.
2.3 Prices on our website include VAT unless otherwise specified. Shipping fees are additional and displayed during the checkout process.
2.4 Payment must be completed before dispatch. We accept the payment methods listed on our website.
SECTION 3 - SHIPPING AND DELIVERY
3.1 Shipping times and costs are outlined in our Shipping Policy. While we endeavour to meet delivery timelines, we do not guarantee specific delivery dates.
3.2 Risk of loss and ownership of the products transfer to you upon delivery.
3.3 Any issues with shipping, such as damage or loss, must be reported to us within seven (7) days of the delivery date.
SECTION 4 - RETURNS AND REFUNDS
4.1 Returns and refunds are governed by our Return and Refund Policy. Please review this policy before making a purchase.
4.2 Only items that are unused, in their original condition, and packaging are eligible for return. Certain items, such as personalised products, may not qualify for returns.
4.3 Customers are responsible for return shipping costs unless the return is due to an error on our part.
SECTION 5 - SAFETY DISCLAIMER
5.1 Our products, including bag charms, are intended for decorative purposes only and are not toys. Keep them away from children to avoid choking hazards.
5.2 Charmed by Muse is not liable for any injury or damage resulting from improper use of our products.
SECTION 6 - INTELLECTUAL PROPERTY
6.1 All content on our website, including but not limited to text, graphics, logos, and images, is the property of Charmed by Muse and is protected under applicable intellectual property laws.
6.2 Unauthorised use, reproduction, or distribution of our content is strictly prohibited.
SECTION 7 - LIMITATION OF LIABILITY
7.1 Charmed by Muse is not liable for any damages arising from your use of our products or services, including direct, indirect, incidental, or consequential damages.
7.2 In jurisdictions where limitations of liability are not permitted, our liability is limited to the maximum extent allowed by law.
SECTION 8 - USER RESPONSIBILITIES
8.1 You agree not to use our website or its content for unlawful purposes or to violate any applicable laws or regulations.
8.2 You are prohibited from transmitting harmful code or compromising the security of our website.
SECTION 9 - GOVERNING LAW AND DISPUTE RESOLUTION
9.1 These Terms and Conditions are governed by the laws of the United Kingdom.
9.2 Any disputes arising under these Terms will be resolved exclusively in the courts of the United Kingdom.
SECTION 10 - MODIFICATIONS TO TERMS
10.1 We reserve the right to amend these Terms and Conditions at any time. Updates will be posted on this page, and it is your responsibility to review them periodically.
10.2 Your continued use of our website after updates constitutes your acceptance of the revised Terms.
SECTION 11 - CONTACT INFORMATION
For inquiries related to these Terms and Conditions, please contact us at:
Email: info@charmedbymuse.com
Business Address: N3 2LN, London, United Kingdom
Business Registration Number: 15922903
By using our website or purchasing from Charmed by Muse, you confirm that you have read, understood, and agree to these Terms and Conditions.